About us

Who we are

People who care, care for people

Phoenix Lifestyle Support Association Inc is a small, boutique, disability service specialising in providing one to one support to adults with intellectual and/or physical disabilities living in the Redlands. Phoenix Lifestyle Support Association staff have a passion for what they do. They pride themselves on providing support for people with intellectual and/or physical disabilities.

Phoenix Lifestyle Support Association started operations on 16 December 1999. The organisation was started by a small group of parents who had witnessed the support that was available to their children, living with disabilities and knew they could do it better. The values that were important to those parents at that time are still important to our management and support workers now. Phoenix LSA is a family-centred service that actively promotes respect, tolerance, integrity, trust and acceptance for all.

Phoenix Lifestyle Support Association is a registered charity.

Management Committee

Our Management Committee is made up of a small group of dedicated volunteers who have a passion for changing the world, one small step at a time. They bring a variety of skills, including lived experience, health and safety and business knowledge to the organisation.

Key Workers

Our supported independent houses are run by our Key Workers and they are all competent, capable and passionate about making a difference in the lives of the people they support. Our worked have all been trained in many high intensity areas including PEG feeding, catheter care, epilepsy and behaviousr support.

Our Mission
To Provide Personalised Care to Individuals with Intellectual or Physical Disabilities to Achieve a Safe, Secure and Valued Lifestyle Within Their Own Home and Community.

We believe that it is important to promote independence and choice in the people we support. We provide supported independent living, in-home assistance with self-care activities, support coordination and assist people living with disabilities access to community, social and recreation activities. Our support workers are happy to provide support and transport to a variety of services or assist you with public transport.

Our Vision
All individuals experience an inclusive lifestyle within the community in which they live.

We offer one-on-one support so that people can fully participate in activities they enjoy. If you want to go fishing, we will find a support worker who knows the best place to catch flathead. If you want to go horse riding, we will find someone who is happy tramping through the bush alongside you and the horse. If going to the clubs is your thing, we have support workers who will put up their hands to take you there. Any activity you are interested in will be explored, helping you to reach your goals, enhancing your lifestyle and develop skills.

Meet our team

Phoenix Lifestyle Support Association staff have a passion for what they do. They pride themselves on providing support for people with intellectual and/or physical disabilities. They are all qualified and have completed the NDIS Worker Orientation Module “Quality, Safety and You”.

Training for support workers is ongoing and includes augmentative & alternative communication, manual handling, positive behaviour support, incident management and assisting participants with medication.

A number of our support workers have been trained in epilepsy management, catheter management and PEG feeding. All staff have been screened for criminal history and hold a yellow card, allowing them to work with people with disabilities.

All staff are required to hold current CPR and Provide First Aid certificates, and have completed the NDIS Commission’s Worker Orientation Module ‘Quality, Safety and You’ to better support people with disabilities.

Wendy Ziegenfusz

Wendy Ziegenfusz

Manager
Robyn Torney

Robyn Torney

Assistant Manager
Annette Tavener

Annette Tavener

Administrator
Ray Brennan

Ray Brennan

House Coordinator
Stephanie Elliott Leinonen

Stephanie Elliott Leinonen

Support Coordinator